U.S. GAO – Health Insurance Marketplace Agents’ Scams and the Efforts to Prevent Them

Monday, July 13, 2026

Health Insurance Marketplace Agents' Scams and the Efforts to Prevent Them

Health Insurance Marketplace Agents’ Scams and the Efforts to Prevent Them

Consumers can use the help of a broker or agent to help them navigate government-run health insurance marketplaces. Agents can be useful in helping consumers pick the best insurance plan. But recent federal fraud cases have highlighted concerns that some of these agents may not be licensed and could be costing consumers money through unauthorized changes to plans. We learn more about this issue from GAO’s John Dicken.

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